TERMS & CONDITIONS OF SALE SHIPPING TIMES:
We try to ship all in stock goods within 24 HOURS.
Guaranteed delivery times are the amount of time the package is spent in transit. That is, packaging and pulling of inventory can take time and is not included in the determination of how long a package was in transit. Choosing an expedited or express shipment option, will flag your package as urgent and we will do everything possible to process the shipment as quickly as possible.
Intercon uses FedEx to ship our products to you. Packages under 140 lbs and that meet certain size requirements can be shipped with FedEx. Please choose Business or Residential delivery correctly as you will be held responsible for any additional charges if chosen incorrectly. Any claims regarding your shipment must be filed with Intercon USA Inc within 3 business days of delivery. Claims filed after this time may not be honored.
Should your items are damaged, it is important that you refuse the shipment and indicate to the driver that the shipment is damaged.
Items that are deemed oversize by Intercon, will be shipped with Yellow Freight (YRC) on a to be calculated (TBC) rate. We do have good rates with Yellow and will pass these rates on to you. If you would like a quote first please advise us.
Intercon and www.intercon1978.com, value privacy and we do not share any customer data or information outside of the company except where necessary to ship the product to you as well as to process the credit card transaction. Email addresses are protected and not shared with any outside agency.
We accept returns up to 30 days after you receive your order. Please email firstname.lastname@example.org to receive an authorized return goods authorization (RGA) number, proof of purchase maybe needed. Goods must be in good condition and in original packaging.
Jokisch chemical compounds are non-returnable.